There was a problem with my journey, who should I contact?
If there was a problem with the times or journey plan options or information that we gave you, please tell us by creating a ‘ticket’ below.
We don’t operate any transport services ourselves, so if you had a problem with traveling during a journey that you made, please contact the respective transport provider.
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How do you calculate the price for a car journey?
The estimated price shown beside private car journeys is an estimated cost based on £0.45 per mile - a commonly used value in the UK for covering fuel costs, insurance, and vehicle maintenance. We may also indicate a parking cost estimate in the ...
GoSESTRAN Terms & Conditions
Terms & Conditions 1. These terms Why you should read these Terms. Please read these Terms carefully before you use the GOSESTRAN Services, create an account or submit any request for a Journey Plan to us. These Terms tell you who we are, how we will ...
GOSESTRAN Privacy Policy
GOSESTRAN Privacy Policy Your data: GOSESTRAN Your Terms and Conditions for the service are separate to this document. They specify the terms applicable for the use of our app, content, tools and software. You are bound by those terms and conditions ...
The app is very slow to load.
You may have an internet connectivity problem. Please try loading other apps on your device to see if those work as expected. Also, try force quitting the app and relaunching it. If the issue persists, please let us know below by selecting ‘Add ...
Why are you asking for permission to access my location?
We need this permission to allow you to plan a journey from your ‘current location’ and to show you your live location on the interactive map. If you choose not to share your location you can still use the GoSESTRAN app, but you will have to enter ...