I'm having trouble with a taxi booking
The taxi booking function is powered by Karhoo. If you have questions about an upcoming taxi booking or a past taxi booking you might be able to find the answer to your query on their
Taxi FAQs page. If you can't find the answer you are looking for there, please add a ticket and someone from our customer support team will try to help with your specific query.
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GoSESTRAN Terms & Conditions
Terms & Conditions 1. These terms Why you should read these Terms. Please read these Terms carefully before you use the GOSESTRAN Services, create an account or submit any request for a Journey Plan to us. These Terms tell you who we are, how we will ...
How do you work out the fare shown in the app?
We get fare information from a variety of data sources. Bus price information comes from Traveline Scotland and from local bus operator pricing tables; Rail fare information comes from RailEasy; and some taxi fare information comes from Karhoo. Other ...
GOSESTRAN Privacy Policy
GOSESTRAN Privacy Policy Your data: GOSESTRAN Your Terms and Conditions for the service are separate to this document. They specify the terms applicable for the use of our app, content, tools and software. You are bound by those terms and conditions ...
Why are you asking for permission to access my location?
We need this permission to allow you to plan a journey from your ‘current location’ and to show you your live location on the interactive map. If you choose not to share your location you can still use the GoSESTRAN app, but you will have to enter ...
My current location is inaccurate.
Like any app that uses location services, the app’s location search works better if you are connected to a strong Wi-Fi connection and have a clear view of the sky. However, please note that the current location indicated in the GoSESTRAN app will ...