How do you work out the fare shown in the app?
We get fare information from a variety of data sources. Bus price information comes from Traveline Scotland and from local bus operator pricing tables; Rail fare information comes from RailEasy; and some taxi fare information comes from Karhoo.
Other pricing information is gathered manually by our team and an algorithm we have developed determines what price estimate to display. The estimate is based on the distance, time and date of your planned journey and, in the case of some services like car clubs and bike hire, the type of vehicle available from the pickup location the journey planner has identified as the most suitable.
However, the prices provided are only estimates. The actual price is determined by the transport provider you use.
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The app is very slow to load.
You may have an internet connectivity problem. Please try loading other apps on your device to see if those work as expected. Also, try force quitting the app and relaunching it. If the issue persists, please let us know below by selecting ‘Add ...
Where can I go under the free bus travel scheme?
You can travel Scotland wide on local and long distance bus services, apart from a few exceptions such as premium-fare night buses, city sightseeing buses, and some airport transfer services. Check with your bus operator if in doubt. You can create ...
How do I look up bus timetables?
We’ve added a timetable look up in the GoSESTRAN app. You can click on the ‘View Timetable’ link beside the price of any bus stage along your journey to view alternative times for that bus service. The timetable shown will be for the current week; if ...
Can I load my National Entitlement Card (NEC)/Young Scot NEC on the app rather than carrying the card?
No, you must have your NEC or Young Scot NEC with you if you want to travel for free.
My current location is inaccurate.
Like any app that uses location services, the app’s location search works better if you are connected to a strong Wi-Fi connection and have a clear view of the sky. However, please note that the current location indicated in the GoSESTRAN app will ...