Can I load my National Entitlement Card (NEC)/Young Scot NEC on the app rather than carrying the card?

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• How do I use my National Entitlement Card (NEC)/Young Scot NEC on the bus?

  In most cases, you place your card on the card reader machine next to the bus driver. Ask the driver if you have any questions.

• Why do I need a new NEC/Young Scot NEC to get free bus travel?

  Your new card will have the free travel entitlement digitally encoded onto it. All bus journeys made under the scheme must be recorded so that the Scottish Government can reimburse operators for the fare. Tapping your NEC or Young Scot NEC on the ...

• Does my National Entitlement Card (NEC) allow me discounts or free travel on rail, tram, subway or ferry?

  The free travel scheme is for bus only. However, there may be other discounts available. Information on other concessionary travels schemes available in Scotland can be found here: https://www.transport.gov.scot/concessionary-travel/

• The app is very slow to load.

  You may have an internet connectivity problem. Please try loading other apps on your device to see if those work as expected. Also, try force quitting the app and relaunching it. If the issue persists, please let us know below by selecting ‘Add ...

• How do I get free under 22 bus travel?

  You will need a new NEC or a Young Scot NEC issued on or after 10th January 2022. You will not be able to travel for free on the bus without one. If you already have a card (issued on or before 9th January 2022), you will need to apply for a ...